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Our award winning customer service is based inside the US and staffed by our employees. We do not out source customer satisfaction.
24 hours a day, 7 days a week
888-505 6944
Int'l: 001-724-776 9072
M - F: 8am - 8pm EST
Sat: 10am - 8pm EST
Due to the U.S. Supreme Court's decision on June 21, 2018 in the South Dakota vs Wayfair case we are now legally required to
collect and remit sales tax for some U.S. states that we have not in the past.
Previously, internet retailers were required to collect tax only in those states where they had a physical location.
The Wayfair ruling dictates that purchases from all online retailers be subject to taxes determined by your state and/or local municipality.
In accordance with this ruling, applicable taxes will be automatically added to your shopping cart’s subtotal.
Learn More:
South Dakota Vs Wayfair Inc
We accept payments via credit cards. VISA, MasterCard, Discover, JCP, or Diners Club.
Your card will be billed as EMPIRESTORE.NET .
Once you have placed an order, you can track its status from your account section. That is also where you can retrieve your package tracking number after it ships. Learn more.
Any order totaling $25 or more is eligible to ship for free via Standard Shipping. Free Shipping applies to Domestic (United States) orders only and the merchandise total must be greater than or equal to $25 after coupons and other discounts have been applied. Note: Certain items may indicate that they are not eligible for free shipping.
We offer many types of UPS and USPS shipping methods for our domestic and international customers. See our Complete List Of Shipping Methods for details.
We ship all packages in plain boxes. The shipping label on all of our packages will read "Empire Distributing" All of our shipments are sent in non-descript boxes. Learn more about Our Discreet Service.
Empire Stores
ATTN: Order Processing
PO Box 898
Wexford, PA 15090-0898
United States
If you don’t want to create an account or you would rather set up your account at a later time, with guest checkout, anyone can browse, add items to their cart, and make purchases on our sites.
If you choose to use Guest Checkout, you will be required to enter your billing and shipping information each time you place an order.
Note: Credit Card orders only. Guest Checkout is not available for Check/Money Order or PayPal customers. Also, Guest Checkout is not available for customers shipping to PO Boxes or APO/FPO/DPO addresses.
If you need to review the details of a Guest Checkout order, please use the Guest Checkout Order Lookup. You will need to provide your order number and the zip code associated to your billing address.
Click the "Forgot Password?" link found on the Sign-In Page.
Yes! Our site is compatible on a vast majority of devices and platforms. Learn more.
We accepts returns in certain cases. Please see our Return Policy for more info. VOD purchases are non-refundable, please contact customer service with any issues.
The Lucky Star VOD video player will begin playback at the lowest stream rate possible and then based on the your connection, change to the highest stream rate that your connection will support. Conversely, if you connection starts to get slow, the player will switch you to a lower stream rate until your connection speeds back up. All of this is done seamlessly, playback should not be interrupted and changes to the stream rate will not restart playback.
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